Refund & Return Policy

Your satisfaction is very important to us. If you are not happy with your purchase, we are here to help.

---

General Return Policy

If you do not like the product, you can return it and receive a full refund — as long as the item is unused and in its original condition and packaging.

Please make sure the product is not used, damaged, or altered before requesting a return.

---

Electronics Items

If any electronic item is damaged or not working properly upon delivery, you can return it for a replacement or full refund.

The issue must be reported within 24–48 hours of receiving the product.

---

Clothing Items

If there is a size issue, we offer size exchange for your convenience.

If you are still not satisfied after exchange, you may request a return according to our return guidelines.

---

Perfumes

If you do not like the fragrance, you may request a return. Once the product is received back and inspected, we will process your refund.

---

Refund Process

• Items must be unused and in original packaging.
• Return request must be made within 3 days of delivery.
• Refunds will be processed after product inspection.
• Refund may take 5–7 working days to reflect, depending on the payment method.

---

Need Help?

📞 Call Us: 0325 4609960

📍 Address:
Building # 88, University Town, Millat Town, Faisalabad

We believe in honest service and customer trust. Shop with confidence.

return and refund policy